Illustrative modern rural home with an air source heat pump
HEAT PUMP CARE, CLOSE TO HOME

Better heat.
In good hands.

Heat pump repairs, servicing and installation
across Dorset, Hampshire and Wiltshire.
Part of Heatfix Services Ltd.

FOR THE HOME YOU LOVE.MODERN HEATING. PERSONAL SERVICE.
Since 1997 Terry’s heating industry experienceThree counties Local service, personal contactOne conversation A clear next step for your home
NOT SURE WHERE TO START?

Tell us the symptom.
We’ll take it from there.

You don’t need to diagnose your own heat pump. Select what you’re noticing and we’ll help you prepare the right enquiry.

Tell us when the problem started, whether it affects heating, hot water or both, and any controller message.

Start this enquiry ↗

Leave covers, electrical components and refrigerant work to a suitably qualified professional.

Illustrative contemporary home surrounded by countryside
1997The year Terry began
his boiler engineering career.
THE PEOPLE BEHIND THE NAME

Modern heating.
Experienced hands.

Heat Pump Fix is part of Heatfix Services Ltd, run by Terry White.

Terry has been a boiler engineer since 1997 and has worked extensively throughout the heating industry. That experience shapes a practical approach: understand the system, explain the options and put your home first.

Understand it.The heat pump, controls, hot water and the heating around it.
Explain it.A straightforward conversation about the proposed work.
Care for it.Repair, maintenance or a new installation, with your home in mind.
Talk to Heat Pump Fix ↗
CLEAR ANSWERS

A little less
guesswork.

Have a different question?
Give us a call ↗

Can I contact you about my make of heat pump?+

Yes. Tell us the manufacturer, model and the type of system you have. We’ll confirm whether we can help with your particular equipment and work required before arranging a visit.

Does a fault mean I need a replacement?+

Not necessarily. The fault, condition of the equipment and availability of suitable parts need to be considered first. Contact us with any controller message and a description of the symptoms.

How often should a heat pump be serviced?+

Follow the maintenance schedule for your specific make and model. Get in touch with the equipment details and last service date to discuss what is due.

Can you help with high running costs?+

Contact us about comfort or performance concerns. Controls, settings, the heating system and the building all affect performance. Savings depend on the system and circumstances; a fixed reduction cannot be promised.

Can you come out today?+

Please call to check current availability. An enquiry does not reserve a visit, and a same-day appointment cannot be guaranteed.

How much will the work cost?+

The equipment, fault and proposed work affect the price. We’ll discuss the scope, visit arrangements and costs before you decide to proceed.

LET’S TALK HEATING

A warmer home
starts here.

Tell us what’s happening, where you are and the make of your heat pump. We’ll discuss the next step and visit availability.

07773 332006 ↗Message on WhatsApp ↗

How can we help?

Review your message, then choose how to send it. This form does not send automatically or book a visit.

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